Česky
This work, and especially in the healthcare field, is an essential part of the nursing and treatment process. In their work, colleagues must observe basic ethical principles, respect the basic human rights of patients, generally binding legal norms and all this in accordance with respect for fundamental human rights and freedoms. Together with the patient, she sets priorities, procedures and goals. She also works closely with and involves the patient's family, guardians and close relatives in the social work process. Everything is very individual. The social worker should also motivate her patients to solve their own problems and help them to make efficient use of the material and financial resources of social care services.
The priority, however, remains the provision of professional social counselling and orientation towards the patient or his/her family in a specific problem, offering solutions to their situation.
Who can contact our social workers?
- Patients who, for whatever reason, are unable to resolve their situation
- Patients who are unable to resolve their situation on their own or with the help of their loved ones
- family members of hospitalised patients who need advice on their current situation
The most common reasons for finding it difficult to deal with their situation are:
- high age
- loneliness
- dementia
- mental illness
- addiction
- insecure housing
- material hardship
- disability
Job description of a social worker:
- socio-legal counselling
- monitors and assesses the patient's needs
- provides other services to discharged patients, such as nursing care
- helping to prepare applications for social benefits
- helping to write an application for placement in a nursing home, hospice, etc.
- provides contacts to counselling centres and other facilities
- helps to mediate with the authorities
- deals with the patient's overall situation (monitoring social, psychological, biological and spiritual factors)
- in the event of death, counsels the family
Find out more about the work of a social worker in the next issue of our NÉA magazine.
Click here for the current issue .
